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On-Site Optimization: Why You Shouldn’t Focus Solely on Traffic, and Start Focusing on ROI

By Richard Fong - 20th May 2013

One of the biggest mistakes that many business owners make is assuming that more visitors will always translate into more income. It’s a classic error that is easy...

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Reputation Management 101: For Businesses, Individuals, and Brands

By Richard Fong - 13th May 2013

Over the last week we’ve talked about reputation management for your business and for yourself. We’ve discussed reputation management as a strategy to combat libelous accusations. We’ve talked about...

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Small Business Owner's Introduction to Online Reputation Management

Small Business Owner’s Introduction to Online Reputation Management

By Richard Fong - 28th February 2013

I know what you are thinking – Online Reputation Management (ORP)? Yet another foreign concept you need to learn in this fast moving world where business and the...

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Alicia's Testimonial

Meet Alicia Friedmann, Bliss Drive Satisfied Customer

By Richard Fong - 14th February 2013

Today I’d like for you to meet Alicia Friedmann, an owner of a rather traditional business over at Long Beach. Her interior design business needed a boost of...

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Foster Salesmanship in your Team

By Richard Fong - 7th February 2013

Today’s blog is a little departure from my usual ramblings on online marketing. I’m devoting this post instead on the topic of human capital, that is, the people...

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Thoughts About the Future and Google Zeitgeist

By Richard Fong - 26th December 2012

When preparing to welcome the New Year, even as we look beyond and try to imagine what the future will bring, one cannot help but do the opposite...

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Affordable (Even Free) Research Tools to Help with Business Decisions

Affordable (Even Free) Research Tools to Help with Business Decisions

By Richard Fong - 24th December 2012

December is my favorite time of year to open a file on my desk labelled “Future”. We all have it in some form or shape, that stack of...

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Yes You Can! Make Your Customers Work For You

Yes You Can! Make Your Customers Work For You

By Richard Fong - 11th December 2012

Contrary to the adage customer is king, where business owners like us twists ourselves into a pretzel to cater to the client’s whim, there are rare but real...

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Smart Tools to Get Into in 2013

Smart Tools to Get Into in 2013

By Richard Fong - 8th December 2012

Here’s a little known secret to retaining your profits: stop spending on things you don’t need to pay for! I hope I got your attention with that quick...

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Is your Unique Selling Proposition (USP) Truly Unique?

Is your Unique Selling Proposition (USP) Truly Unique?

By Richard Fong - 8th December 2012

You’ve heard about this abbreviation in many a business article so I won’t go at length to provide a description. The word itself is it’s definition: Your USP...

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